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MH370: M'sia's aviation dept sets up special email for enquiries over raw data

Publication Date : 27-05-2014


The Department of Civil Aviation (DCA) has set up an email address for the families of the crew and passengers of missing Malaysia Airlines (MAS) flight MH370 to send enquiries regarding the raw satellite data released by authorities on Tuesday.

“I myself do not totally understand (the data). We need experts to look at it,” said DCA director-general Azharuddin Abdul Rahman, after an expert dialogue on real-time monitoring of flight data at the Royale Chulan Hotel here, Tuesday.

“We have placed a special line for anybody to make any technical enquiries, which is We will get experts to explain it to them,” he said.

Azharuddin added that it was up to the families what they wanted to do with the data released, adding that they could consult independent experts on the matter.

Elaine Chew, wife of MH370 cabin crew Tan Size Hiang said she found the data unreadable.

“I don’t understand it. I got 47 pages of data. Can they (DCA) explain back in 47 pages?” she said.

CNN reported that Sarah Bajc, partner of MH370 passenger Philip Wood planned to send the data for independent expert analysis.

“The first thing we’re going to expect feedback on is does the data look right. Is it as complete as we’re being led to believe it is?” Bajc was quoted as saying.

The satellite signals obtained from Inmarsat, called “handshakes”, with MH370 were part of a larger set of data that investigators have used to try to establish the flight path of the Boeing 777 that disappeared from radar screens about an hour after departing the  KL International Airport at 12.41am on March 8 with 239 people on board.

A team of international experts used the data – in combination with other information, including radar data and engine performance calculations – to conclude that the plane ended up in a remote area of the southern Indian Ocean.

The raw satellite data is available to the public on the DCA website.


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